Appeals and Complaints

The complaints should in the first instance be handled by the Editor-in-Chief(s) responsible for the journals and or the Editor who handled the paper. If they are the subject of the complaint please approach the in-house publishing contact. (Check the contact page on the journal homepage. If no publishing contact is identified send the query to support@ipinnovative.com).

The complaint about scientific content, e.g. an appeal against the rejection

The Editor-in-Chief or handling editor considers the author's argument, the reviewer reports, and decides whether.

• The decision to reject should stand:
• Another independent option is required
• The appeal should be considered.

The complainant is informed of the decision with an explanation if appropriate. The decision on appeals are final and new submission take priority over appeals.

The complaint about process, review time

The Editor-in-chief together with the handling editor and in-house contact will investigate the matter. The complainant will be given appropriate feedback. Feedback is provided to the relevant department to improve processes and procedures.

The complaint about publication ethic: Researcher’s, authors and reviewer’s

The Editor-in-chief or handling editor follows guidelines published by the Committee on Publication Ethics. The Editor-in-Chief or handling editor may ask the publisher via their in-house contact for advice on difficult or complicated cases. The Editor-in-chief or handling editor dissatisfied with the handling of their complaint, The author can submit the Publisher: Contact us.